Notifications
- I've requested to join an org. What happens next?
- Will my notification settings changes affect all Organization members?
- Where can I customize my notification email settings?
- Is it possible to have two billing emails?
- Can I customise the frequency of the quota notification emails?
- Why am I no longer receiving notification e-mails?
User Settings
- Can I change my username?
- Why am I getting a 403 error when trying to access the Issues page?
- Is it possible to bulk edit users' email addresses?
- How can I remove a secondary email address from my account?
- Why can't I invite a new member to the organization?
- The Organization Owner removed me from the organization, why do I still have 2FA?
Payment
- What forms of payment are supported?
- What happens if I increase my on-demand/PAYG mid-month?
- How do I update my billing details after purchasing Sentry via Vercel Marketplace?
- Is it possible to pay for an annual subscription in installments?
- Does our Sentry plan auto-renew?
- Can we pause our Sentry subscription?
Quota Management
- How is my legacy plan changing? (September 12, 2024)
- How does Pay-As-You-Go work?
- How can I check my Structured Logs usage?
- Which transactions are consuming my quota?
- Do tracing events count against the error quota?
- What is the pricing for Sentry Logs?
Login
- Allowing users to log in via SSO and other methods at the same time.
- Can I enable SSO for my organisation?
- Can you remove an SSO domain for us?
- Can't log in using the "Login with Google" option.
- How can I set my email address as primary after closing an account?
- How do I disconnect Fly.io from my Sentry organization?
Security, Compliance and Taxes
- Will Sentry complete our Security Questionnaire?
- Is uploading source maps to Sentry secure?
- Where in the Terms of Service does it state Sentry’s commitment not to training its AI model on our data?
- What is Sentry's LEI number?
- What terms govern my use of Sentry?
- Will Sentry sign a DORA addendum?
Other
- How can I update to an account with Logs?
- Data retention notice (August 27, 2025)
- How is my Team plan changing? (August 27, 2025)
- How is my plan changing? (August 27, 2025)
- Can we try Seer on a Sponsored Plan?
- My Seer Trial has ended, going forward will I be charged for Seer?