Notifications
User Settings
- Why can't I invite a new member to the organization?
- The Organization Owner removed me from the org, why do I still have 2FA?
- How can I verify my email address?
- How can I promote a user to Admin?
- How can I disconnect an identity from my account?
- Managers/owners can't remove a member not managed through Sentry.
Payment
- What forms of payment are supported?
- Does our annual contract or monthly subscription auto-renew?
- Can we pause our Sentry subscription?
- I see a receipt that has "CLOSED" as the status, what does it mean?
- I'd like to upgrade, but I'm not sure what to put in the postal code field for a Hong Kong credit card.
- Can I have multiple organizations for one Sentry subscription?
Quota Management
- How is my legacy plan changing? (September 12, 2024)
- How does on-demand budget work?
- Will upgrading to a paid plan from the free Developer plan reset my quota?
- How is my legacy Enterprise plan changing? (September 27, 2024)
- Why can't I see my total usage of metrics on a trial?
- I exceeded my Spans Quota, will it affect my Errors quota?
Login
- Add an additional Google SSO domain
- Allowing users to log in via SSO and other methods at the same time.
- Can I enable SSO for my organization?
- Can't log in using the "Login with Google" option.
- How do I disconnect Fly.io from my Sentry org?
- How do I disconnect my Google identity when it asks me for a password that I don't have?
Security, Compliance and Taxes
- Can you send me the TRC?
- Sentry is not available - seeing 403 Forbidden.
- Does Sentry have plans to become NIST SP 800-171 compliant?
- Can you send me hard-copies of Tax-related Sentry documents?
- FAQ: Sentry’s Response to U.S.-Russia Sanctions
- Can I enable SSO and enforce 2FA for my organization at the same time?
Other
- I just sent out an invitation, but I see that the invitation is no longer valid, how can I solve this?
- Why is Member invitation email link is expiring right away?
- What is the easiest way to create a new org if I am using SSO login?
- I only want to use a certain Business-level feature, can you enable it for me?
- What happens from a user's perspective if I stop using Sentry?
- My current subscription has 500 Replays, but on the Pricing page I can only see 50 included Replays, why?