Notifications
- I've requested to join an org. What happens next?
- Will my notification settings changes affect all Organization members?
- Where can I customize my notification email settings?
- Is it possible to have two billing emails?
- Can I customise the frequency of the quota notification emails?
- Why am I no longer receiving notification e-mails?
User Settings
- Can I change my username?
- Why am I getting a 403 error when trying to access the Issues page?
- Is it possible to bulk edit users' email addresses?
- How can I remove a secondary email address from my account?
- Why can't I invite a new member to the organization?
- The Organization Owner removed me from the organization, why do I still have 2FA?
Payment
- What forms of payment are supported?
- What is the pricing for Seer? (January 21, 2026)
- What happens if I increase my on-demand/PAYG mid-month?
- How do I update my billing details after purchasing Sentry via Vercel Marketplace?
- Is it possible to pay for an annual subscription in installments?
- Does our Sentry plan auto-renew?
Quota Management
- How is my legacy plan changing? (September 12, 2024)
- How does Pay-As-You-Go work?
- How is Seer billed and how do I predict costs?
- What is the pricing for Legacy Seer? (before January 21, 2026)
- How do I disable Legacy Seer? (before January 21, 2026)
- Do User Feedback reports count towards my quota?
Login
- Allowing users to log in via SSO and other methods at the same time.
- Are accounts automatically locked after a number of unsuccessful login attempts?
- Can I enable SSO for my organisation?
- Can you remove an SSO domain for us?
- Can't log in using the "Login with Google" option.
- How can I set my email address as primary after closing an account?
Security, Compliance and Taxes
- What is the retention period of my org's audit log?
- Can I change my org's data storage location?
- Was Sentry affected by the Gainsight Connected App Incident?
- Will Sentry complete our Security Questionnaire?
- Is uploading source maps to Sentry secure?
- Where in the Terms of Service does it state Sentry’s commitment not to training its AI model on our data?
Other
- How do I opt-out of the Sponsored Open-Source Seer Eval?
- Can Fly.io provisioned orgs have their data stored in the EU?
- How to Upgrade a Legacy Plan to Include Logs?
- Data retention notice (August 27, 2025)
- How can I tell if my Sentry organization is hosted or self-hosted?
- How is my Team plan changing? (August 27, 2025)