Issue
I am the organization Owner and I need to transfer the ownership of the organization to another user.
How do I do that?
Applies To
- All Plans
- Organization Settings
- Memberships
Resolution
If they are already a member of the org.
As the current Owner of the org, you have the permission to invite new users as Owners, or change users' role (such as transferring the ownership) from the Members page.
If the user to whom you want to transfer the Ownership is already an org. member, you can change their role by clicking on their user name (from Members page) and choosing Owner:
For paid plans, we recommend having more than one Owner, just in case one of the owners is unavailable.
If they are not a member of the org.
If the user is not yet a member, please send them an invitation from the Members page to join the org as an owner.
They will need to check their email and follow the flow to join the org.