Issue
I would like to change a user's role to Admin, but the option is disabled/grayed out.
Applies To
- Business Plan Customers
- Owner and/or Manager roles
- Memberships
Resolution
The admin role on Business plans was replaced by the team admin role. This allows you to assign users as admin for specific teams and not organization-wide, as you can read here.
You can invite the user as a Member and then edit their team roles. To do it, just open the user's details page (by clicking on the user name) and change the dropdown menu next to each team the user is a member of.