Issue
Sentry is one of our ICT third-party service providers, we require an addendum to your standard terms and conditions that will address all relevant requirements of DORA regulations for financial entities.
Applies To
- Any Sentry customer who is a regulated financial entity under DORA
Resolution
We offer a DORA addendum that Sentry customers can sign at this DocuSign link.
If you have identified Sentry as a Critical or Important ICT third-party service provider it is possible to enter into additional DORA provisions if you are an Enterprise customer or if you become an Enterprise customer.
- To become an Enterprise customer please reach out to our Enterprise* sales team here: https://sentry.io/contact/enterprise/
- For existing Enterprise customers please reach out to your Account Management team.
*Enterprise plans start around $17k (annually paid upfront) for any combination of errors, performance units, Codecov and session replay.
If you're already paying $17k/annually you can expect to pay at least $1000 more under an Enterprise plan.