Issue
I can't login using the Login with Google option.
Applies To
- Paid organisations on Team, Business or Enterprise plans.
- Sponsored Organisatrions.
Symptoms
- You get the message "Hi there! We couldn't find a Sentry account with a verified email
matching your Google email" - You are prompted to create a new organisation instead of accessing yours.
Resolution
The "Login with Google" option uses a regular OAuth login and is not enforced by the organisation owner. When using this option for the first time, you need to have an existing Sentry user with a verified email address address matching your Google account.
To solve the issue, create a Sentry account using Email and Password and after that use the “Login with Google” to link the Google account to an existing Sentry user. To add or verify your email address, please use this link.
Sentry only creates a user with JIT (Just-in-time) provisioning for Google accounts when Google SSO is configured.