Issue
I don't know if my Sentry account is cloud hosted or self-hosted.
Applies To
- All Sentry Users
Symptoms
- I have multiple Sentry account's and cannot tell which are hosted or self-hosted.
- I need support and I don't know if I can contact Sentry support or if I need to use self-hosted resources.
Resolution
You can easily determine if your Sentry Org is hosted or self-hosted by looking at your account access URL. If you access Sentry via sentry.io and the URL format looks like https://yourorgslug.sentry.io/
), you are using the hosted (SaaS) version.
If you or your organization have installed and maintain Sentry on your own infrastructure and you do not use sentry.io, you are using the self-hosted version. Self-hosted instances have custom domains or internal URLs, not sentry.io. For example
https://sentry.example.com
It's important to note that Sentry cannot be hosted on a subpath (like
http://bensen/sentry
); it must be at the root of a domain or subdomain see Deploy sentry with a non independent domain.