Issue
If I lower my on-demand/pay-as-you-go (PAYG) spending cap mid-month below this month’s existing bill, when will the new cap take effect? What will my on-demand bill be?
Applies To
- All Customers
- User of Billing or Owner role
Resolution
We guarantee your new, lowered on-demand/PAYG spending cap will be applied within 24 hours. In the meantime, the old on-demand spending cap will remain in effect.
In most cases it can take up to several hours for the changes to propagate depending on server load.
However, in most cases, the new spending cap will be applied within 2 hours.
After the new spending cap is in effect, all additional events will be rejected and no additional on-demand/PAYG capacity will be added. At the end of your billing month, you will be charged for any on-demand/PAYG capacity consumed.
Note:
If you've already used your on-demand/PAYG budget for the current period, this change will take effect when your monthly billing cycle resets. You cannot lower your budget more than what has already been spent for his period.
Ex. You've spent $75 of your $100 budget.
You will not be able to lower this amount to $50 for this billing period, however, lowering it to $80 will be updated for this billing cycle.
Lowering it to $50 will be updated during your next billing cycle.
Please note: this page is only available to Billing and Owner members.