Issue
I need to transfer projects from one organisation to another.
Applies To
- All SaaS Sentry users.
Resolution
Warning: Historic event data and project configurations will transfer however releases and historic crash data (sessions & releases) will not be transferred.
Please follow the steps:
- Confirm that you have an Owner, Manager, or Admin role in the organisation from which the project is being transferred.
- Select the project to transfer and proceed to Project Settings > General Settings.
- Scroll down to the "Transfer Administration" section and click the “Transfer Project” button.
- Input the email address of the Org Owner for the target (receiving) organisation in the prompt.
- Click "Transfer project".
The owner will receive an email with a link to accept the transfer. We highly recommend the new owner assign a Team to the project so it can be visible in the receiving organisation.
These steps are also detailed in our documentation.
Known Limitations:
It is not currently possible to move projects between organisations in different data regions.