Issue
I'm wondering if there is a way to receive a notification when feedback has been received.
Applies To
- All SaaS Customers
- Alerts
- User Feedback
Resolution
Yes, you can set up alerts for when you receive user feedback. You would have to go to Alerts > Create Alert > Issues > Set Conditions. On the IF conditions, choose "The issue's category is equal to Feedback", and then whichever WHEN and THEN conditions you prefer.
