Issue
My receipts from Sentry don't include Sentry's TIN and I require them to show it. How can I change this behavior.
Applies To
- Any Sentry Customer
Resolution
Sentry's invoices only include our TIN in certain jurisdictions (the same jurisdictions where remit tax).
We currently only have our Tax ID on VAT invoices in the EU and UK.
Otherwise, we invoice per US invoicing requirements and are not required to have tax ID on an invoice. You can find our Tax ID on our W9 here.
Sentry will levy tax on your purchase based on your local tax legislation and rate according to your billing address.
If you believe that you have entered your billing address correctly and are not seeing tax information displayed please write into our Support team here.