Issue
I cannot select the Miscrosoft Team or Channel I want when configuring my Alerts and I never received the following Welcome Message in my Microsoft Teams "General" channel when setting up my MS integration.
Applies To
- Team billing plans (and up)
- Alerts
- Microsoft Teams Integration
Symptoms
- Microsoft Team or channel does not show as an option in the Alert Notification settings.
Resolution
If you do not get this Welcome message this means that something went wrong and you'll need to uninstall, fix the problem and reinstall MS Teams. After selecting "Add to Team" there should be a welcome message in the "general" channel after this step, which allows you to complete the process.
If you click "Add" instead of "Add to Team", you won't get the welcome message to finish installation.
If you click "Add" instead of "Add to Team", you won't get the welcome message to finish installation.
Please also note that MS Tenants is not yet officially supported; please see this related article.