Issue
I have credit on my account to cover the cost of my subscription but I cannot sign up without adding a credit card. Will I be charged on my card instead of using my account's credit?
Applies To
- Sentry Users trying to Sign Up for a Paid Plan
Resolution
You are required to add a credit card to your account before you can add a new subscription. Once you are on the step 7 Review & Confirm, If you have any open credit we will draw from the credit first before charging your card.
You can view any outstanding credit on your account here: https://sentry.io/orgredirect/settings/billing/details/