Issue
I would like to know if we can apply any discounts to your pricing plans.
Applies To
- All paid plans
- Billing
Resolution
A 10% discount can be applied if you purchase one of the Annual Contract plans. Kindly take a look at our pricing page here.
We also offer sponsored accounts for Open Source, Non-profit and education accounts. More details are available here. For Startup discounts, please check this article instead.
Before comitting to an annual contract:
We highly recommend that organizations have a good understanding of their quota requirements before moving to an annual contract. This is due to annual contracts being less flexible to downgrades. You can subscribe to monthly billing until you have an idea of your usage, if you'd like. You can upgrade to annual at any time.
Upgrades take effect right away, but downgrades are processed at the end of the billing cycle.
So, if you were on an annual contract and wanted to later downgrade your reserves, you wouldn't be able to do this until the following year since you've paid for the whole year upfront. With monthly billing, you can make downgrades each month if you'd like.
As per our payment terms, we are not able to offer refunds for subscription fees and on-demand / pay-as-you-go charges.