Issue
The customer has set up Release Management either through the SDK or through the Crash Reporter Client, but the release is still showing no adoption in the Releases Tab.
Applies To
- All Plans
- Release Management
- Unreal Engine
Symptoms
On the releases page, we can see all of the releases that the customer has set but they all show 0% adoption. However, we might notice that there is a release with version 1.0.0.0
that has some percentage of adoption, possibly 100%.
Resolution
The release with the adoption can be found if they go to the Unreal Engine Editor > Edit > Project Settings... > Project > Description > About. This will overwrite the release they are setting in the SDK, and if they do not want that, they need to set
OverrideReleaseName = true;
in their Sentry settings.