Issue
The majority of images are not being displayed in my session replays. Why is that?
Applies To
- All SaaS Customers and Self-Hosted Users
- Session Replay
Symptoms
If we go to the replay's "Tags" tab, we will see that the value of sdk.replay.blockAllMedia
is set to true
.
Resolution
blockAllMedia
is set to true
by default. This will block all media elements (img, svg, video, object, picture, embed, map, audio). To change it, please follow the privacy configuration settings from here.