Issue
I added the Jira integration to my organisation, but Sentry is not automatically creating Jira issues for my Sentry issues.
Applies To
- Business and Enterprise plans
- Integrations: Jira
- Automatic Issue Creation
Symptoms
- Jira Issue creation is not automatic
Resolution
Our Jira integration does not automatically create Jira issues when the integration is installed. You need to manually configure automatic issue creation:
- Create an Issue Alert or edit an existing one.
- Under the THEN conditions, choose "Create a Jira Issue"
You can read more about Automatic Issue Management here.