Issue
I've created an alert and set conditions to automatically generate JIRA tickets if any errors occur. I'm receiving the alerts elsewhere, but the JIRA tickets are not being generated.
Applies To
- All paying SaaS Customers
- Integrations
- Alerts
Resolution
This problem occurs when you've selected a priority option for the alert that doesn't exist for the given project. If your project configuration contains the "Priority" field, the dropdown will show every priority from all projects.