Issue
I use captureMessage and captureUserFeedback, and I do get the event ID, but the user feedback does not arrive in Sentry every time.
Applies To
- All SaaS Customers
- User Feedback
Resolution
If you have an event ID, you can use the Discover tab and search by the following:
id:"<event_id_goes_here>"
If an event doesn't show up, it means it didn't reach Sentry (maybe it was dropped because of sampling or before send), and so no user feedback will be received either.
Please make sure to reload your page after sending user feedback and before doing it again, otherwise, the second captureMessage will be caught and dropped by our dedupe integration.