Issue
A path Ownership Rule has been set in the project's settings, and auto assignment has been set to "Auto-assign to issue owner". Then, a new issue is created, and one of its stack trace's path seems to match this rule. However, the issue was never assigned to someone or it was assigned based on a different rule that has been set.
Applies To
- All plans
- Issue Owners
Symptoms
The customer might need help in understanding why their issue was not assigned to the correct team, because the stack trace path matches their ownership rule as far as they can tell.
Resolution
Please note that if no glob syntax is used, Sentry will look for exact matches to the rule. For example, if our rule is /path/to/file, but our stack trace path is /path/to/file/name.js, it is not considered a match.
This can easily be resolved by using glob syntax. In our example case, the rule should be /path/to/file/* in order to match.