Issue
I'd like to download a Session Replay.
Applies To
- All SaaS customers
- Sentry Replay Users
Symptoms
- I can't find a button in the Sentry UI or an API endpoint that allows me to download Session Replays.
Resolution
Currently it is not possible to download a video copy of a Replay.
To note, the playback in the UI itself is not a video but rather a recreation of the captured data from the SDK in an iFrame in the Sentry web app. You can actually pull up dev-tools and inspect the source etc. that is running in the iFrame as the playback runs.
You can read more about that here: https://docs.sentry.io/product/session-replay/#what-is-a-replay
A replay is not a video recording. It’s a video-like reproduction of a user session, built using the rrweb recording library. Replays are created from snapshots of your web application’s DOM state (the browser’s in-memory representation of HTML). A user session can span multiple page loads, including page refreshes.
There is also currently an open feature request for downloading replays that you can follow and add/comment to here.