Why don't I see transferred projects in the organization they were transferred to?

Issue

I followed the steps to transfer my projects to another organization and now I don't see them in either organizations.

Applies To

• All Customers
• Project Settings

Resolution

While projects transfer, teams do not, which means that you may not see your projects in the Projects Tab or in the Projects Filter.

To ensure transferred projects appear in the projects dashboard, link a team to each project. Follow these steps:

1. Navigate to the project settings. Organization's Settings (left side bar) > Projects > [ProjectName] > Project Teams
2. Add a team to the project
3. Check the projects dashboard to confirm the project is visible.