Issue
Unable to see profiles in Sentry after completing the PHP profiling setup.
Applies To
- PHP SDK Users
- Customers that have access to Profiling
Resolution
Please see the troubleshooting steps below, for ensuring that the Excimer extension is installed and enabled correctly.
Check PHP Version:
Verify the PHP version you are using. We suggest upgrading to version 8.2 at least. Run the following command to check your PHP version:
php -v
Ensure The Excimer Extension is Enabled:
Ensure the extension is enabled for the correct PHP version. Run the following command:
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php -m
- Confirm that "excimer" appears in the list of enabled modules.
- If not, use the following command to install and configure the Excimer profiler:
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sudo apt-get install php-excimer
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Verify the Excimer extension is installed in the correct PHP version folder:
Check the directory where Excimer is installed:
ls /etc/php
Restart the service:
After re-installing the Excimer extension, restart the php-fpm service:
service php8.1-fpm restart
Finally:
Check the official Excimer documentation for any specific instructions or troubleshooting steps related to your PHP version. Consider trying alternative installation methods suggested in the Excimer documentation.