User Settings
Payment
- What forms of payment are supported?
- How can I change my billing date?
- I have credit on my account, why am I being asked to pay when I add my subscription?
- We want both EU and US data servers under one account/organization.
- Is it possible to change the currency from USD to something else?
- I did not receive a receipt for a recent Sentry charge
Quota Management
- How does on-demand budget work?
- How do I disable on-demand spend?
- If I downgrade my reserved capacity mid-month, when does it apply?
- Are upgrades from Team to Business prorated?
- How much does it cost to upload Debug Files?
- I accidentally requested quota, what happens now?
Login
- Add an additional Google SSO domain
- Allowing users to log in via SSO and other methods at the same time.
- Can I enable SSO for my organization?
- How do I disconnect Fly.io from my Sentry org?
- How do I disconnect my Google identity when it asks me for a password that I don't have?
- How do I recover my account if I lost my 2FA credentials?
Security, Compliance and Taxes
- How can I get Model 21-RFI Portugal tax document?
- Does Sentry regularly scan for vulnerabilities? What tools are used and what is the cadence?
- Are all internal access requests documented and approved?
- Penetration Test: Is this performed in a production environment or a staging environment?
- Are Source Maps Considered PII?
- Where is my data located?
Other
- Can I get a quote for Sentry?
- Do you offer a discount to Startups?
- Where can I change my billing address?
- How is my legacy plan changing?
- Sentry URL and Org Slug Changes
- Why am I on a Business trial?